Building high performance government through Lean Six Sigma a leader's guide to creating speed, agility and efficiency

Detalhes bibliográficos
Main Authors:	Price, Mark (Author), Mores, Walt (Author), Elliotte, Hundley M. (Author)
Formato:	Livro
Idioma:	English
Publicado em:	New York McGraw-Hill [2011]
Assuntos:	Six sigma (Quality control standard). Total quality management in government. Administrative agencies > Management. Government productivity.