Statistical methods in customer relationship management

Détails bibliographiques
Auteurs principaux:	Kumar, V. 1957- (Auteur), Petersen, J. Andrew (Auteur)
Format:	Electronic Resource
Langue:	anglais
Publié:	Chichester, West Sussex Wiley 2012.
Sujets:	Customer relations > Management. Customer relations > Management > Statistical models. Electronic books.
Accès en ligne:	Available for University of the Philippines Baguio via Wiley Online Library. Click here to access