SERVQUAL gap model the case of PhilHealth-Baguio

SERVQUAL gap model the case of PhilHealth-Baguio

Detalles Bibliográficos
Main Authors: De Vera, Eunice T. (Author), Mata, Jenina Mae A. (Author)
Formato: Thesis
Idioma:English
Publicado: 2016.
Subjects:
PhilHealth Baguio.
SERVQUAL (Service quality framework)
Health insurance > Philippines > Baguio City.
Acceso en liña:https://drive.google.com/file/d/1j6AybzycUZ0VIB-gJxQMLT221qC-f80Q/view?usp=sharing