Managing for quality and performance excellence

Managing for quality and performance excellence

Detalhes bibliográficos
Principais autores: Evans, James R. 1950- (Autor), Lindsay, William M. (Autor)
Formato: Livro
Idioma:English
Publicado em: [Singapore] South-Western Cengage Learning ©2014.
Edição:Ninth edition.
Assuntos:
Quality control.
Total quality management.
Quality assurance.