The quality library a guide to staff-driven improvement, better efficiency, and happier customers

The quality library a guide to staff-driven improvement, better efficiency, and happier customers

書目詳細資料
Main Authors: Laughlin, Sara 1949- (Author), Wilson, Ray W. (Author)
格式: 圖書
語言:English
出版: New Delhi Indiana Pub. House 2009.
版:1st Indiana ed.
主題:
Library administration > United States.
Total quality management > United States.
Library planning > United States.
Customer services > United States.