The quality library a guide to staff-driven improvement, better efficiency, and happier customers

Xehetasun bibliografikoak
Egile Nagusiak:	Laughlin, Sara 1949- (Egilea), Wilson, Ray W. (Egilea)
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	New Delhi Indiana Pub. House 2009.
Edizioa:	1st Indiana ed.
Gaiak:	Library administration > United States. Total quality management > United States. Library planning > United States. Customer services > United States.