The quality library a guide to staff-driven improvement, better efficiency, and happier customers

The quality library a guide to staff-driven improvement, better efficiency, and happier customers

التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Laughlin, Sara 1949- (مؤلف), Wilson, Ray W. (مؤلف)
التنسيق: كتاب
اللغة:English
منشور في: New Delhi Indiana Pub. House 2009.
الطبعة:1st Indiana ed.
الموضوعات:
Library administration > United States.
Total quality management > United States.
Library planning > United States.
Customer services > United States.