The quality library a guide to staff-driven improvement, better efficiency, and happier customers

The quality library a guide to staff-driven improvement, better efficiency, and happier customers

Bibliografiset tiedot
Päätekijät: Laughlin, Sara 1949- (Tekijä), Wilson, Ray W. (Tekijä)
Aineistotyyppi: Kirja
Kieli:English
Julkaistu: New Delhi Indiana Pub. House 2009.
Painos:1st Indiana ed.
Aiheet:
Library administration > United States.
Total quality management > United States.
Library planning > United States.
Customer services > United States.