Laughlin, S., & Wilson, R. W. (2009). The quality library: A guide to staff-driven improvement, better efficiency, and happier customers (1st Indiana ed.). Indiana Pub. House.
Style de citation Chicago (17e éd.)Laughlin, Sara, et Ray W. Wilson. The Quality Library: A Guide to Staff-driven Improvement, Better Efficiency, and Happier Customers. 1st Indiana ed. New Delhi: Indiana Pub. House, 2009.
Style de citation MLA (9e éd.)Laughlin, Sara, et Ray W. Wilson. The Quality Library: A Guide to Staff-driven Improvement, Better Efficiency, and Happier Customers. 1st Indiana ed. Indiana Pub. House, 2009.
Attention : ces citations peuvent ne pas être correctes à 100%.