Total quality management in government a practical guide for the real world

Detalhes bibliográficos
Main Authors:	Cohen, Steven 1953- (Author), Brand, Ronald 1928- (Author)
Formato:	Livro
Idioma:	English
Publicado em:	San Francisco Jossey-Bass ©1993.
Edição:	1st ed.
Colecção:	The Jossey-Bass public administration series
Assuntos:	Public administration. Total quality management.