Handbook of customer satisfaction and loyalty measurement

Handbook of customer satisfaction and loyalty measurement

書誌詳細
主要な著者: Hill, Nigel 1952- (著者), Alexander, Jim (著者)
フォーマット: 図書
言語:English
出版事項: Aldershot, Hampshire, England Gower Publishing Limited ©2006.
版:Third edition.
主題:
Consumer satisfaction > Evaluation > Handbooks, manuals, etc.
Marketing research > Handbooks, manuals, etc.