APA ציטוט

Hill, N., & Alexander, J. (2006). Handbook of customer satisfaction and loyalty measurement (Third edition.). Gower Publishing Limited.

Chicago Style (17th ed.) Citation

Hill, Nigel, and Jim Alexander. Handbook of Customer Satisfaction and Loyalty Measurement. Third edition. Aldershot, Hampshire, England: Gower Publishing Limited, 2006.

ציטוט MLA

Hill, Nigel, and Jim Alexander. Handbook of Customer Satisfaction and Loyalty Measurement. Third edition. Gower Publishing Limited, 2006.