Free, perfect, and now connecting to the three insatiable customer demands : a CEO's true story

Detalhes bibliográficos
Autor principal:	Rodin, Robert
Outros Autores:	Hartman, Curtis
Formato:	Livro
Idioma:	English
Publicado em:	New York Simon & Schuster c1999.
Assuntos:	Customer services > United States. Consumer satisfaction > United States. Customer relations > United States.