The loyalty effect the hidden force behind growth, profits, and lasting value
| Egile nagusia: | |
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| Beste egile batzuk: | |
| Formatua: | Liburua |
| Hizkuntza: | English |
| Argitaratua: |
Boston, Mass.
Harvard Business School Press
c1996.
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| Gaiak: | |
| Sarrera elektronikoa: | Table of Contents |