Imaxe de Portada

Successful service operations management.

Detalles Bibliográficos
Outros autores: Metters, Richard 1960-
Formato: Libro
Idioma:inglés
Publicado: Mason, OH South-Western c2006.
Edición:2nd ed. / |b Richard Metters ... [et al.].
Subjects:
Customer services > Management.
Customer services > Management > Case studies.