APA (7th ed.) Citation

Iacobucci, D., & Swartz, T. A. (2000). Handbook of services marketing & management. Sage Publications.

Chicago Style (17th ed.) Citation

Iacobucci, Dawn, and Teresa A. Swartz. Handbook of Services Marketing & Management. Thousand Oaks: Sage Publications, 2000.

MLA (9th ed.) Citation

Iacobucci, Dawn, and Teresa A. Swartz. Handbook of Services Marketing & Management. Sage Publications, 2000.

Warning: These citations may not always be 100% accurate.