Service fanatics how to build superior patient experience the Cleveland Clinic way

Service fanatics how to build superior patient experience the Cleveland Clinic way

Bibliographic Details
Main Author: Merlino, James (Author)
Format: Book
Language:English
Published: New York McGraw-Hill Education 2015.
Subjects:
Cleveland Clinic Foundation > Customer services.
Hospital patients.
Patient satisfaction.
Patient-centered health care.
Patient satisfaction > Ohio > Cleveland > Case studies.
Hospitals > Customer services > Ohio > Cleveland > Case studies.