Service fanatics how to build superior patient experience the Cleveland Clinic way

Service fanatics how to build superior patient experience the Cleveland Clinic way

Bibliographic Details
Main Author: Merlino, James (Author)
Resource Type: Book
Language:English
Published: New York McGraw-Hill Education 2015.
Subjects:
Cleveland Clinic Foundation > Customer services.
Hospital patients.
Patient satisfaction.
Patient-centered health care.
Patient satisfaction > Ohio > Cleveland > Case studies.
Hospitals > Customer services > Ohio > Cleveland > Case studies.

College of Public Health Library (UP Manila)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
CPH-14959 RA 965.6 M47 2015 (2015) Reserve Book On-Shelf
CPH-15010 RA 965.6 M47 2015 (2015) Reserve Book On-Shelf