Achieving service excellence strategies for healthcare

Achieving service excellence strategies for healthcare

Detaylı Bibliyografya
Yazar: Fottler, Myron D.
Diğer Yazarlar: Ford, Robert C., Heaton, Cherrill P.
Materyal Türü: Kitap
Dil:English
Baskı/Yayın Bilgisi: Chicago Health Administration Press 2010.
Edisyon:2nd ed.
Konular:
Medical care > Customs services.
Patient satisfaction.
Customer relation.