Achieving service excellence strategies for healthcare

Achieving service excellence strategies for healthcare

Bibliografske podrobnosti
Glavni avtor: Fottler, Myron D.
Drugi avtorji: Ford, Robert C., Heaton, Cherrill P.
Format: Knjiga
Jezik:English
Izdano: Chicago Health Administration Press 2010.
Izdaja:2nd ed.
Teme:
Medical care > Customs services.
Patient satisfaction.
Customer relation.