Achieving service excellence strategies for healthcare

Achieving service excellence strategies for healthcare

書誌詳細
第一著者: Fottler, Myron D.
その他の著者: Ford, Robert C., Heaton, Cherrill P.
フォーマット: 図書
言語:English
出版事項: Chicago Health Administration Press 2010.
版:2nd ed.
主題:
Medical care > Customs services.
Patient satisfaction.
Customer relation.