Achieving service excellence strategies for healthcare

Achieving service excellence strategies for healthcare

Xehetasun bibliografikoak
Egile nagusia: Fottler, Myron D.
Beste egile batzuk: Ford, Robert C., Heaton, Cherrill P.
Formatua: Liburua
Hizkuntza:English
Argitaratua: Chicago Health Administration Press 2010.
Edizioa:2nd ed.
Gaiak:
Medical care > Customs services.
Patient satisfaction.
Customer relation.