Evaluating problem and incident management in the UP ITDC helpdesk using the ITIL framework

Bibliografski detalji
Glavni autor: Ampol, Ariel Kenneth (Autor)
Daljnji autori: Francisco, Ma. Elizabeth (adviser.)
Format: Disertacija
Jezik:English
Izdano: Quezon City University of the Philippines Diliman 2019
Teme: