Nonlinear effects on citizen satisfaction and different levels of governments in Japan
This study investigates the nonlinear effects of local governments performance of public services on citizen satisfaction in Japan. Citizen satisfaction data has been collected by many municipalities because it is regarded as a quantitative measure of citizen needs. Citizen satisfaction with servi...
| Опубликовано в:: | Asian Review of Public Administration Vol. 25, no. 1 (Jan. 2014 - Jun. 2014), 74-91 |
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| Главный автор: | |
| Формат: | Статья |
| Язык: | English |
| Опубликовано: |
2014
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