Problems of promoting quality in the public service

This article explains, elaborates and discusses the complications and difficulties in defining the term 'quality' in general and in particular to the public service. Various meanings have been attributed to 'quality' but it generally means 'excellence'. The writer argu...

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Τόπος έκδοσης:	Asian Review of Public Administration Vol. III, no. 2 (Jul. 1991 - Dec. 1991), 54-59
Κύριος συγγραφέας:	Ocampo, Romeo B.
Resource Type:	Άρθρο
Γλώσσα:	English
Έκδοση:	1991
Θέματα:	Public administration > Management > Evaluation Organizational effectiveness measurement