Problems of promoting quality in the public service

This article explains, elaborates and discusses the complications and difficulties in defining the term 'quality' in general and in particular to the public service. Various meanings have been attributed to 'quality' but it generally means 'excellence'. The writer argu...

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Bibliographic Details

Published in:	Asian Review of Public Administration Vol. III, no. 2 (Jul. 1991 - Dec. 1991), 54-59
Main Author:	Ocampo, Romeo B.
Resource Type:	Article
Language:	English
Published:	1991
Subjects:	Public administration > Management > Evaluation Organizational effectiveness measurement