Developing and communicating quality objectives to drive strategic performance improvement

This paper stresses the vital role of communication in promoting quality, considering that the latter is now accepted as a key to successful competition in today's globalizing world. The paper stresses that the most significant change in an organization's bid for improvement is probably no...

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Bibliographic Details
Published in:Philippine Journal of Labor and Industrial Relations Vol. XXIII, no. 1 & 2 (2003), 40-54
Main Author: Diaz, Paz
Format: Article
Language:English
Published: 2003
Subjects: