Eclevia, M. R. (2012). The reference librarian is now online: Understanding librarians' perceptions of quality chat reference using critical incident technique. Journal of Philippine Librarianship.
Dyfyniad Arddull ChicagoEclevia, Marian Ramos. "The Reference Librarian Is Now Online: Understanding Librarians' Perceptions of Quality Chat Reference Using Critical Incident Technique." Journal of Philippine Librarianship 2012.
Dyfyniad MLAEclevia, Marian Ramos. "The Reference Librarian Is Now Online: Understanding Librarians' Perceptions of Quality Chat Reference Using Critical Incident Technique." Journal of Philippine Librarianship, 2012.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.