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Customer-focused quality : what to do on Monday morning
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Customer-focused quality : what to do on Monday morning
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Hinton, Tom
Izdano 1994
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Customer-focused quality what to do on Monday morning
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Hinton, Tom
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CAMPUS
Diliman
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1
Mindanao
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DATABASE
Union Catalog (Buklod)
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UNIT LIBRARY
Cesar E.A. Virata School of Business
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College of Engineering Library I
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School of Management
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YEAR OF PUBLICATION
Od:
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CLASSIFICATION
H - Social Science
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SUBJECT
Consumer satisfaction
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Quality control
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Total quality management
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Customer service
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Customer services
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AUTHOR
Hinton, Tom
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Schaeffer, Wini
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RESOURCE TYPE
Knjiga
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LANGUAGE
English
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