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Copyright interpreting the law for libraries, archives and information services
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172
Coaching in the library a management strategy for achieving excellence
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173
Delivering satisfaction and service quality a customer-based approach for libraries
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174
Managing information resources in libraries collection management in theory and practice
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175
The library in the twenty-first century new services for the information age
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177
Competing with knowledge the information professional in the knowledge management age
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178
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179
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180
The library in the twenty-first century new services for the information age
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