Socially responsible IT management 由 Erbschloe, Michael 1951-

Call center operation design, operation and maintenence 由 Sharp, Duane

CRM redefining customer relationship management 由 Peel, Jeffrey

Data mining explained a manager's guide to customer-centric business intelligence 由 Delmater, Rhonda, Hancock, Monte

Table of contents

Microsoft data mining integrated business intelligence for e-commerce and knowledge management 由 De Ville, Barry

Available for University of the Philippines System via ScienceDirect. Click here to access
Also available remotely for University of the Philippines System via ScienceDirect. Click here to access thru EZproxy

Web security 由 Tiwana, Amrit 1974-

Data mining your Website 由 Mena, Jesus

Migrating to the Intranet and Microsoft Exchange 由 Covill, Randall J.

Essential Linux 由 Heath, Steve

TCP/IP explained 由 Miller, Philip 1956-