Socially responsible IT management por Erbschloe, Michael 1951-

Call center operation design, operation and maintenence por Sharp, Duane

CRM redefining customer relationship management por Peel, Jeffrey

Data mining explained a manager's guide to customer-centric business intelligence por Delmater, Rhonda, Hancock, Monte

Table of contents

Microsoft data mining integrated business intelligence for e-commerce and knowledge management por De Ville, Barry

Available for University of the Philippines System via ScienceDirect. Click here to access
Also available remotely for University of the Philippines System via ScienceDirect. Click here to access thru EZproxy

Web security por Tiwana, Amrit 1974-

Data mining your Website por Mena, Jesus

Migrating to the Intranet and Microsoft Exchange por Covill, Randall J.

Essential Linux por Heath, Steve

TCP/IP explained por Miller, Philip 1956-