Socially responsible IT management od Erbschloe, Michael 1951-

Call center operation design, operation and maintenence od Sharp, Duane

CRM redefining customer relationship management od Peel, Jeffrey

Data mining explained a manager's guide to customer-centric business intelligence od Delmater, Rhonda, Hancock, Monte

Table of contents

Microsoft data mining integrated business intelligence for e-commerce and knowledge management od De Ville, Barry

Available for University of the Philippines System via ScienceDirect. Click here to access
Also available remotely for University of the Philippines System via ScienceDirect. Click here to access thru EZproxy

Web security od Tiwana, Amrit 1974-

Data mining your Website od Mena, Jesus

Migrating to the Intranet and Microsoft Exchange od Covill, Randall J.

Essential Linux od Heath, Steve

TCP/IP explained od Miller, Philip 1956-