Socially responsible IT management av Erbschloe, Michael 1951-

Call center operation design, operation and maintenence av Sharp, Duane

CRM redefining customer relationship management av Peel, Jeffrey

Data mining explained a manager's guide to customer-centric business intelligence av Delmater, Rhonda, Hancock, Monte

Table of contents

Microsoft data mining integrated business intelligence for e-commerce and knowledge management av De Ville, Barry

Available for University of the Philippines System via ScienceDirect. Click here to access
Also available remotely for University of the Philippines System via ScienceDirect. Click here to access thru EZproxy

Web security av Tiwana, Amrit 1974-

Data mining your Website av Mena, Jesus

Migrating to the Intranet and Microsoft Exchange av Covill, Randall J.

Essential Linux av Heath, Steve

TCP/IP explained av Miller, Philip 1956-