Socially responsible IT management de réir Erbschloe, Michael 1951-

Call center operation design, operation and maintenence de réir Sharp, Duane

CRM redefining customer relationship management de réir Peel, Jeffrey

Data mining explained a manager's guide to customer-centric business intelligence de réir Delmater, Rhonda, Hancock, Monte

Table of contents

Microsoft data mining integrated business intelligence for e-commerce and knowledge management de réir De Ville, Barry

Available for University of the Philippines System via ScienceDirect. Click here to access
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Web security de réir Tiwana, Amrit 1974-

Data mining your Website de réir Mena, Jesus

Migrating to the Intranet and Microsoft Exchange de réir Covill, Randall J.

Essential Linux de réir Heath, Steve

TCP/IP explained de réir Miller, Philip 1956-