Socially responsible IT management ανά Erbschloe, Michael 1951-

Call center operation design, operation and maintenence ανά Sharp, Duane

CRM redefining customer relationship management ανά Peel, Jeffrey

Data mining explained a manager's guide to customer-centric business intelligence ανά Delmater, Rhonda, Hancock, Monte

Table of contents

Microsoft data mining integrated business intelligence for e-commerce and knowledge management ανά De Ville, Barry

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Web security ανά Tiwana, Amrit 1974-

Data mining your Website ανά Mena, Jesus

Migrating to the Intranet and Microsoft Exchange ανά Covill, Randall J.

Essential Linux ανά Heath, Steve

TCP/IP explained ανά Miller, Philip 1956-