Socially responsible IT management af Erbschloe, Michael 1951-

Call center operation design, operation and maintenence af Sharp, Duane

CRM redefining customer relationship management af Peel, Jeffrey

Data mining explained a manager's guide to customer-centric business intelligence af Delmater, Rhonda, Hancock, Monte

Table of contents

Microsoft data mining integrated business intelligence for e-commerce and knowledge management af De Ville, Barry

Available for University of the Philippines System via ScienceDirect. Click here to access
Also available remotely for University of the Philippines System via ScienceDirect. Click here to access thru EZproxy

Web security af Tiwana, Amrit 1974-

Data mining your Website af Mena, Jesus

Migrating to the Intranet and Microsoft Exchange af Covill, Randall J.

Essential Linux af Heath, Steve

TCP/IP explained af Miller, Philip 1956-