Socially responsible IT management di Erbschloe, Michael 1951-

Call center operation design, operation and maintenence di Sharp, Duane

CRM redefining customer relationship management di Peel, Jeffrey

Data mining explained a manager's guide to customer-centric business intelligence di Delmater, Rhonda, Hancock, Monte

Table of contents

Microsoft data mining integrated business intelligence for e-commerce and knowledge management di De Ville, Barry

Available for University of the Philippines System via ScienceDirect. Click here to access
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Web security di Tiwana, Amrit 1974-

Data mining your Website di Mena, Jesus

Migrating to the Intranet and Microsoft Exchange di Covill, Randall J.

Essential Linux di Heath, Steve

TCP/IP explained di Miller, Philip 1956-