Socially responsible IT management по Erbschloe, Michael 1951-

Call center operation design, operation and maintenence по Sharp, Duane

CRM redefining customer relationship management по Peel, Jeffrey

Data mining explained a manager's guide to customer-centric business intelligence по Delmater, Rhonda, Hancock, Monte

Table of contents

Microsoft data mining integrated business intelligence for e-commerce and knowledge management по De Ville, Barry

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Web security по Tiwana, Amrit 1974-

Data mining your Website по Mena, Jesus

Migrating to the Intranet and Microsoft Exchange по Covill, Randall J.

Essential Linux по Heath, Steve

TCP/IP explained по Miller, Philip 1956-