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1
Measuring customer satisfaction survey design, use, and statistical analysis methods
Foilsithe / Cruthaithe 1998LEABHAR -
2
Measuring customer satisfaction survey design, use, and statistical analysis methods
Foilsithe / Cruthaithe 1998LEABHAR -
3
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4
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5
Staffing the new workplace selecting and promoting for quality improvement
Foilsithe / Cruthaithe 1996LEABHAR -
6
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7
Reinventing communication a guide to using visual language for planning, problem solving, and reengineering
Foilsithe / Cruthaithe 1996LEABHAR -
8
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9
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10


