Résultats de la recherche - "quality of service."

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  1. 1

    Exploring the dimensions of service quality in a private university system advocacy for continuous improvement program par Tolentino, Alden D.

    Publié dans Trinitian Researcher (2013)
    Article


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  2. 2

    4 ways to reinvent service delivery. par Ramdas, Kamalini

    Article


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  3. 3

    Customer experience measure an application of end-to-end quality of service QoS principles in measuring wireless voice telecommunication services par Crisostomo, Cristino C.

    Publié 2009
    Thèse


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  4. 4

    Service with a smile emotional contagion in the service encounter. par Pugh, S. Douglas

    Article


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  5. 5

    Can good citizens lead the way in providing quality service? A field quasi experiment. par Chun Hui

    Article


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  6. 6

    Designing the soft side of customer service. par Dasu, Sriram

    Article


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  7. 7

    Corporate social reponsibility Attributions, loyalty, and the mediating role of trust. par Vlachos, Pavlos A.

    Article


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  8. 8

    Quality control in early intervention centers for young children with special needs par Ealdama, Susan Janette G.

    Publié dans Education Quarterly (1984)
    Article


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  9. 9

    When "the show must go on" surface acting and deep acting as determinants of emotional exhaustion and peer-rated service delivery. par Grandey, Alicia A.

    Article


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  10. 10

    Do happier customers generate more profits? An analysis of customer contribution in a bank. par Ya-Ling Wu

    Article


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