Contact customer service in the hospitality and tourism industry by Davidoff, Donald M.

Dictionary of hotels, tourism and catering management by Collin, P. H.

High season English for the hotel and tourist industry by Harding, Keith

Journal of vacation marketing.

Available for UP System via Sage Journals

Training to grow your bottom line [videorecording]

Dimensions of the hospitality industry an introduction by Dittmer, Paul R.

Marketing for the hospitality industry by Roberts, John 1929-

Financial management for the hospitality industry by Andrew, William P.

VNR's encyclopedia of hospitality and tourism

How to research and write a thesis in hospitality and tourism a step-by-step guide for college students by Poynter, James M.