Overcoming resistance to TQM by Braver, Neal A. C.

Without quality, profits disappear by Knapton, Jim

An Evaluation of the quality management system (QMS) at the Dietary Department of the Philippine General Hospital by Lavilla, Emelita Ong

The quality yearbook, 1996 by Cortada, James W.

TQM constructs development and validation a survey of selected Philippine companies by Talavera, Ma. Gloria V.

Institutionalization, framing, and diffusion the logicl of tqm adoption and implementation decisions among U.S. hospitals. by Kennedy, Mark Thomas

Quality management in practice. by Zamora, Elvira A.

The quality revolution best practice from the world's companies by Smith, Steve

Characterizing process vitality in large Philippine Manufacturing companies by Siriban-Manalang , Anna Bella

Also available online for University of the Philippines Diliman. Click here

The implications of TQM for R&D strategy in New Zealand firms by Fisher, J.