The handbook for quality management a complete guide to operational excellence per Pyzdek, Thomas, Keller, Paul

Available for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access
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Total quality management (TQM).

Quality management for organizational excellence introduction to total quality per Goetsch, David L., Davis, Stanley 1931-

UPLB's culture of honor and excellence grassroots to global impacts per Bernardo, Fernando A.

Strategic continuous process improvement which quality tools to use, and when to use them per Plenert, Gerhard Johannes

Available for University of the Philippines Diliman via McGraw-Hill eBook Library. Click here to access
Also available remotely for University of the Philippines Diliman via McGraw-Hill eBook Library. Click here to access thru Remote Access via EZProxy
Available for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access
Also available remotely for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access thru EZproxy

McGraw-Hill 36-hour course Lean Six Sigma per Shaffie, Sheila, Shahbazi, Shahbaz

Available for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access
Also available remotely for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access thru EZproxy

The Psychology of Lean improvements why organizations must overcome resistance and change the culture per Ortiz, Chris A.

Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access thru EZproxy

Quality

This was first heard live on air at DZUP 1602 AM. Podcast uploaded at iskwiki. Click to listen

Development of Amex (American Express) request e-tool per Villaflor, Mary Anne Cristal D.

Implementing continuous quality improvement in health care a global casebook per McLaughlin, Curtis P.