TQM for purchasing management by Cali, James F.

Quality on trial by Howe, Roger J.

Making quality happen a step by step guide to winning the quality revolution by McNealy, Roderick M.

Improving software quality an insider's guide to TQM by Arthur, Lowell Jay 1951-

Managing for quality in the financial services industry by Ansell, Anthony E.

Total quality management the route to improving performance by Oakland, John S.

Total engineering quality management by Cottman, Ronald J. 1928-

Total quality management in human service organizations by Martin, Lawrence L.

TQM for purchasing management by Cali, James F.

Table of contents

Quality management in practice by Zamora, Elvira A.