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Benchmarking in the public and nonprofit sectors best practices for achieving performance breakthrough
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Keehley, Patricia 1955-
Published 2008
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Benchmarking for best practices in the public sector achieving performance breakthroughs in federal, state, and local agencies
Published 1997
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Common sense government works better and costs less
Published 1995
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Customer-based quality in transportation
Published 1995
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CAMPUS
Diliman
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DATABASE
Union Catalog (Buklod)
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UNIT LIBRARY
National College of Public Administration and Governance
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Cesar E.A. Virata School of Business
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National Center for Transportation Studies
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School of Labor and Industrial Relations
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CLASSIFICATION
J - Political Science
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SUBJECT
Total quality management in government
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Benchmarking (Management)
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Management
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Administrative agencies
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Bureaucracy
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Customer services
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Evaluation
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Government productivity
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Highway departments
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Total quality management
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AUTHOR
Abercrombie, Neil N.
1 results
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American Association of State Highway and Transportation Officials
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Gore, Albert 1948-
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Keehley, Patricia
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Keehley, Patricia 1955-
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National Performance Review (U.S.)
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National Research Council (U.S.). Transportation Research Board
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Stein-Hudson, Kathleen E.
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United States. Federal Highway Administration
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RESOURCE TYPE
Book
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LANGUAGE
English
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