Breakthrough management how to convert priority objectives into results by Merli, Giorgio

Quality management for government a guide to federal, state, and local implementation by Hunt, V. Daniel

Global quality the new management culture by Macdonald, John 1929-

Integrating total quality management in a library setting

TQM for technical groups total quality principles for product development by Uchimaru, Kiyoshi 1924-

Business process reengineering breakpoint strategies for market dominance

Table of Contents

Managing for world-class quality a primer for executives and managers by Shecter, Edwin S. 1927-

Quality management handbook by Hand, Max, Plowman, Brian

Firing on all cylinders the service quality system for high-powered corporate performance /Jim Clemmer with Bary Sheehy and Archieve International/Zenger-Miller Associates by Clemmer, Jim

Employee involvement and total quality management practices and results in fortune 1000 companies by Lawler, Edward E.