Creating quality in the classroom by Arcaro, Janice

Teams in education creating an integrated approach by Arcaro, Jerome S.

Managing service quality

Reinventing the workplace how business and employees can both win by Levine, David I. 1960-

Reforms to improve public sector performance the Indian experience and perspective by Wadhani, M.

Reforms to improve performance Korea's experience by Chung-Hyun Ro

The Juran prescription clinical quality management by Goonan, Kathleen Jennison

Achieving quality improvement a practical guide by Caulcutt, Roland

Journal of quality in maintenance engineering.

Available for UP System via Emerald eJournals Premier.

Making TQM work by Sadgrove, Kit