Integrating reengineering with total quality by Kelada, Joseph N.

Standards and quality in higher education

Educational management strategy, quality, and resources

Business process management journal.

Available for UP System via Emerald eJournals Premier

Total manufacturing solutions how to stay ahead of competition and management fashions by customizing total manufacturing success factors by Basu, Ron

Improving R & D performance the Juran way by Endres, Al C. 1942-

TQM a pictorial guide for managers by Oakland, John S.

The complete guide to preparing and implementing service level agreements by Pantry, Sheila

Introduction to total quality quality management for production, processing, and services by Goetsch, David L.

Quality means survival. by Domingo, Rene T.