Breakthrough management how to convert priority objectives into results av Merli, Giorgio

Quality management for government a guide to federal, state, and local implementation av Hunt, V. Daniel

Global quality the new management culture av Macdonald, John 1929-

Integrating total quality management in a library setting

TQM for technical groups total quality principles for product development av Uchimaru, Kiyoshi 1924-

Business process reengineering breakpoint strategies for market dominance

Table of Contents

Managing for world-class quality a primer for executives and managers av Shecter, Edwin S. 1927-

Quality management handbook av Hand, Max, Plowman, Brian

Firing on all cylinders the service quality system for high-powered corporate performance /Jim Clemmer with Bary Sheehy and Archieve International/Zenger-Miller Associates av Clemmer, Jim

Employee involvement and total quality management practices and results in fortune 1000 companies av Lawler, Edward E.