Creating quality in the classroom od Arcaro, Janice

Teams in education creating an integrated approach od Arcaro, Jerome S.

Managing service quality

Reinventing the workplace how business and employees can both win od Levine, David I. 1960-

Reforms to improve public sector performance the Indian experience and perspective od Wadhani, M.

Reforms to improve performance Korea's experience od Chung-Hyun Ro

The Juran prescription clinical quality management od Goonan, Kathleen Jennison

Achieving quality improvement a practical guide od Caulcutt, Roland

Journal of quality in maintenance engineering.

Available for UP System via Emerald eJournals Premier.

Making TQM work od Sadgrove, Kit