Integrating reengineering with total quality od Kelada, Joseph N.

Standards and quality in higher education

Educational management strategy, quality, and resources

Business process management journal.

Available for UP System via Emerald eJournals Premier

Total manufacturing solutions how to stay ahead of competition and management fashions by customizing total manufacturing success factors od Basu, Ron

Improving R & D performance the Juran way od Endres, Al C. 1942-

TQM a pictorial guide for managers od Oakland, John S.

The complete guide to preparing and implementing service level agreements od Pantry, Sheila

Introduction to total quality quality management for production, processing, and services od Goetsch, David L.

Quality means survival. od Domingo, Rene T.