Training and development in BPO.

Using IBM SPSS statistics for research methods and social science statistics por Wagner, William E. (William Edward)

Automated data collection with R a practical guide to Web scraping and text mining por Munzert, Simon

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Longitudinal structural equation modeling a comprehensive introduction por Newsom, Jason T.

IBM SPSS for intermediate statistics use and interpretation por Leech, Nancy L., Barrett, Karen Caplovitz, Morgan, George A. (George Arthur)

Web survey methodology por Callegaro, Mario, Lozar Manfreda, Katja, Vehovar, Vasja

An introduction to multilevel modeling techniques MLM and SEM approaches using Mplus por Heck, Ronald H., author

Propensity score analysis fundamentals and developments

Propensity score analysis fundamentals and developments.

Cybercrime and digital forensics an introduction por Holt, Thomas J. 1978-