The Portable MBA desk reference an essential business companion

Table of Contents

Service management for competitive advantage af Fitzsimmons, James A.

Service purchasing what every buyer should know af Graw, LeRoy H.

Customer-focused quality what to do on Monday morning af Hinton, Tom

Quality of service making it really work af Edvardsson, Bo 1952-

Beyond the hospital a concept of community-based medical practice and and community-based health program af Ymzon, Grace Dela Costa

The Filipino child a health situationer

Area-based child survival and development program an experiment in devolution af Bautista, Victoria A.

Health beyond borders the Asia-Pacific women's health network report.

Evaluating child protection af Thorpe, D. H. (David H.) 1944-