Sustaining the competitiveness of Philippine services by Serafica, Ramonette B.

Research on the knowledge management initiatives and the role of technology in the Philippine Financial Services Sector (A Case Study on Manila-Based Firms) by Aguilar, Jessielyn

Developing world class operations in a local bank an industry analysis and benchmarking study on contact center operations by Matanguihan, Charisse Derecho

Customer service career success through customer loyalty by Timm, Paul R.

Writing dissertation and grant proposals epidemiology, preventive medicine and biostatistics [electronic resource] by Chasan-Taber, Lisa

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Promoting child and adolescent mental health by Fertman, Carl I. 1950-, Delgado, Myrna M., Tarasevich, Susan L.

Case studies in organizational behavior and theory for health care

Becoming a skilled counselor by Parsons, Richard D., Zhang, Naijian

Special education professionals' perspectives and practices in advocacy for children with special needs by Muni, Kristine Frances A.

Biology modeling-based lesson study effects on teacher self-efficacy and student critical thinking skills by Quilario, Kae Yvette R.