Data information literacy librarians, data, and the education of a new generation of researchers

A guide to customer service skills for the service desk professional by Knapp, Donnz

Contributor biographical information
Publisher description
Table of contents only

Engaging with perpetrators of domestic violence practical techniques for early intervention by Iwi, Kate 1967-

Library Client Service Record (LibCSR) tool design and prototype of an integrated user database for the UP Diliman University Library General Reference Section by Lopez, Edfe Angelo A.

Get full text

Information needs analysis principles and practice in information organizations by Dorner, Daniel G., Gorman, G. E., Calvert, Philip J. 1949-

An evaluation of input measures and outcomes of the extended-hours service in the general reference section of UP Diliman Main Library a basis for a development plan by Janio, Rizalyn V.

Get full text

Digital libraries

Assessing service quality satisfying the expectations of library customers by Hernon, Peter

The complete guide to using Google in libraries

Partnerships and new roles in the 21st-century academic library collaborating, embedding, and cross-training for the future