The relationship between employment attributes and the willingness of the University of the Philippines' Bachelor of Science in Hotel, Restaurant, and Institution Management studen... por Abonita, Regina P.

A comparative analysis of consumers' and food professionals perceptions of selected factors expected to affect the food service industry of the future por Durocher, Joseph F. Jr

Emotional labor of employees in selected fast food restaurants in Metro Manila por Medino, Jennifer B.

Available for University of the Philippines Diliman via Digital Archives. Click here to access

Service operations management por Johnston, Robert, Shulver, Michael, Slack, Nigel, Clark, Graham

Cloud audit toolkit for financial regulators

Open Access Electronic Books from ADB

The regulatory architecture for microfinance in Asia in search of an appropriate approach por Llanto, Gilbert M.

Regulatory architecture for microfinance in Asia national reports : Philippines por Alip, Jaime Aristotle B.

Determinants of strategic consistency of selected North American service firms por Rodriguez, Romualdo C.

The diffusion of services. por Libai, Barak

Customer reactions to emotional labor The roles of employee acting strategies and customer detection accuracy. por Groth, Markus