-
611
Delivering quality service balancing customer perceptions and expectations
Gepubliceerd in 1990Boek -
612
-
613
-
614
-
615
Financial services, financial centers public policy and the competition for markets, firms, and jobs
Gepubliceerd in 1990Boek -
616
Service management and marketing managing the moments of truth in service competition
Gepubliceerd in 1990Boek -
617
Service provision in the towns and cities of Northern Mindanao towards a planning framework
Gepubliceerd in 1989Electronic Resource -
618
Service provision in the towns and cities of Northern Mindanao towards a planning framework
Gepubliceerd in 1989Boek -
619
-
620


