Strategy paper for Saleng Microfinance Yazar: Todcor, Genalin T.

Tam Metin Erişim

Service management operations, strategy, information technology Yazar: Fitzsimmons, James A.

Services marketing Yazar: Bateson, John E G

Service systems management and engineering creating strategic differentiation and operational excellence Yazar: Chang, C. M. (Ching Ming) 1935-

Also available online for University of the Philippines Diliman via Wiley Online Library. Click here to access

Handbook of service science

Available for University of the Philippines Diliman via SpringerLink. Click here to access
Also available remotely for University of the Philippines Diliman via SpringerLink. Click here to access

The six immutable laws of mobile business Yazar: Sugai, Philip, Koeder, Marco, Ciferri, Ludovico

Available for University of the Philippines Diliman College of Engineering via IEEE Xplore. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering via IEEE Xplore. Click here to access thru EZproxy

Service systems management and engineering creating strategic differentiation and operational excellence Yazar: Chang, C. M. (Ching Ming) 1935-

Available for University of the Philippines Diliman via Wiley Online Library. Click here to access

Introduction to service engineering

Achieving competencies in public service the professional edge Yazar: Bowman, James S. 1945-

The new information professional your guide to careers in the digital age Yazar: Lawson, Judy